Here are some common mistakes first-time users make and how to avoid them:
1. Not Comparing Prices
Many renters make the mistake of booking the first rental they find. But just like booking a flight or hotel, comparing prices across different rental companies can save you a lot of money. Use comparison websites or contact rental services directly to find the best deal.
Tip:
Look out for hidden charges in the quote like service fees, location surcharges, and fuel charges.
2. Ignoring the Fuel Policy
Car rental companies usually offer two fuel options:
- Full-to-full: You get the car with a full tank and return it full.
- Prepaid fuel: You pay upfront for a full tank and return it empty.
The full-to-full policy is usually more cost-effective. Returning the car without refueling when required can lead to hefty charges.
3. Skipping Vehicle Inspection
Before driving off, inspect the car thoroughly and note any dents, scratches, or interior damages. Take photos or videos and report them to the rental agency.
Tip:
Make sure this inspection is documented in the agreement to avoid being charged for pre-existing damage.
4. Not Understanding Insurance Coverage
Insurance can be confusing for first-timers. Most rentals come with basic coverage, but it may not be sufficient. Check if your credit card or personal car insurance covers rentals.
Avoid:
Paying extra for insurance you don’t need or skipping coverage entirely. Always understand what you’re signing up for.
5. Overlooking Mileage Limits
Some rentals offer unlimited mileage, while others have a cap. Exceeding mileage limits can result in unexpected charges.
Tip:
If you’re planning a long trip, always opt for unlimited mileage.
6. Booking at the Last Minute
Booking on the day of your trip limits your choices and increases the price. During peak seasons, you may even end up with no availability.
Tip:
Book at least a few days in advance to ensure better availability and lower prices.
7. Not Checking Driver Requirements
Rental companies have age restrictions (usually 21 or 25+) and may charge extra for young drivers. They also require a valid driver’s license and sometimes a credit card.
Tip:
Make sure your documents are valid and meet the company’s policies before booking.
8. Ignoring Drop-Off Rules
Returning the car late or to a different location than agreed can come with high penalties.
Tip:
Always check return timing policies, grace periods, and after-hours drop-off instructions.
9. Forgetting to Ask About Add-ons
GPS, child seats, extra drivers—these come with additional charges. Be clear about what you need and what’s included in your booking.
10. Not Reading the Rental Agreement
Many first-timers skim through the rental agreement. That’s where important info about charges, penalties, and policies is listed.
Final Tip:
Read the terms and conditions carefully before signing.
Renting a car should be a convenient and stress-free experience. By avoiding these common first-time mistakes, you can ensure a smooth journey from pickup to return. At AVTI, we go the extra mile to make sure your rental experience is transparent, affordable, and hassle-free.
Have questions? Reach out to our team—we’re always here to help.